Meet the Desynit team

Catherine Doherty

Salesforce Business Analyst
She/Her
Joined
April 2024
Location
South Wales

About Catherine Doherty

Catherine began her career in insurance. Within a few weeks of starting, she was brought onto a telephony integration project, which sparked her interest in testing and building strong relationships with users and stakeholders at all levels. When transitioning to using Salesforce, she found her passion for improving processes, migrating platforms, and cleaning data as a Business Analyst. Her focus is always on putting users first, simplifying their roles, and ensuring smooth integration of new systems.

Favourite projects

Those that you see the difference to the users with, a large or small transformational change that helps many.

Products

Sales Cloud
Service Cloud
Dynamics 365
HubSpot
Limeo
Aveya
Zuora

Competencies

Solution Design
Requirements Gathering
Workshops
Process Documentation
Project Management
Training

Qualifications

Prince 2 Practitioner
The Knowledge Academy
Cert CII & GR1 (Group Risk Insurance specialist)
CII Group

Meet another member of the Desynit team