Contact us today to start collaborating with our Energy Industry Experts to ensure the success of your Salesforce Implementation
Desynit understands the unique landscape and challenges associated with the Energy Supply industry. We have decades of combined experienced working with different suppliers and different types of projects.
Members of our team have previously worked within Energy companies before specialising in Salesforce and bring that unique perspective to our projects.
The complexity of the industry necessitates specific Energy billing and flow management systems, we understand how to maximise Salesforce within this framework.
We understand the complex integration requirements that these projects typically have: real-time, batch, streaming or middleware (MuleSoft). Our development expertise means we can find the right approach for you.
We have undertaken different types of projects for Energy & Utility clients. Whether you need support with Sales (B2B or B2C), Service, Field Service (Engineers on Site), Marketing or more we have experience in those areas of Energy clients and are here to assist.
Integrate billing systems with Salesforce to streamline invoicing, payment processing, and account management for customers.
Sync real-time smart meter data to Salesforce for enhanced customer insights and proactive energy management.
Integrate CRM with customer portals to offer personalised energy-saving tips and manage service requests seamlessly.
Enable click to call and automated tracking of inbound and outbound customer phone calls
Link Salesforce with field service tools to optimize technician scheduling, dispatch, and job tracking.
Integrate with renewable energy sources to monitor production and distribute data to customers via Salesforce dashboards.
Ensure your agents work quickly and efficiently by configuring Service Cloud to best practice standards
Link Salesforce with field service tools to optimise technician scheduling, dispatch, and job tracking.
Being a smaller, lean company with the right expertise means that we maintain our agility and can deliver solutions at a pace.
Being independent of Salesforce than our larger partners means we provide you with unbiased advice on products and services and our technical expertise and determination ensures we always deliver.
“I highly recommend Desynit, Salesforce specialists who have been invaluable partners to OVO for a number of years; their exceptional talent, dedication, and proficiency in Salesforce solutions have played a pivotal role in the success of our platform overhaul in 2023, delivering genuine value to our business and our customers.”
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Read what our clients think about us here
Ready to transform your business with Desynit? Partner with us for seamless implementation and unparalleled support. Get in touch to start your journey today!
